In today’s highly competitive business environment, understanding and enhancing the customer experience (CX) has become a strategic priority. One of the most effective tools in achieving this is Customer Journey Mapping. Far beyond a visual depiction of customer interactions, modern journey mapping—when done right—can reshape an organization�
The Maa Kamakhya Devi Charitable Seva Foundation is a non-profit organization inspired by the divine spirit of Maa Kamakhya Devi and committed to serving humanity with compassion and purpose. Based in India, the foundation works across diverse sectors including education, healthcare, livelihood support, disaster relief, and women and child welfare�
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